Chosen Solution
I’ve had this laptop for a bit less than two years, and I’ve had no accidents with it, no falls, but some while ago my “d” key stopped working, I’ve narrowed it down to be sure this is a hardware issue but I don’t know what exactly it can be. I’ve tried checking the springs under the cap but everything looks fine down there. Could someone please let me know what I can do to possibly fix it?
It sounds like it could be an issue with the switch itself, or how the ribbon cable connects to the logic board. I would attempt to reseat the ribbon cable that connects the keyboard to the logic board first before attempting to replace the keyboard itself. If a replacement is needed you can find one here.
