Chosen Solution
I recently sent out my stealth for a display problem. Every aspect of my blade works with no problem except the display. The screen itself is black. Touch screen works still too! If you were to shine a light on it and view from a angel, you could see the display faintly. Plugged into a monitor with hdmi and it displayed no problem? So i have gotten my razer blade stealth RMAd. Razer got back to me saying that my laptops motherboard isnt supplying enough power to the display!? Is there an alternate fix or is a mobo replacement my only option?
Hi @roglover , Backlight problems, other than in the display unit, could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable) So Razer saying that there isn’t enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display and found it to be too low. Why didn’t they fix the problem? Isn’t the laptop still under warranty, as they issued an RMA for the display?
Hello! Where are you located at? Europe? Are you able to take some pics of the screen connector zone? I’m an electronics technician, we can try to find why the Backlight circuit is not boosting! Cheers!
