Chosen Solution
crashed an when rebooted, serial number model number missing
I am not certain what you are asking for but here is a link for a service manual for your computer. Download it and use it to remove the hard drive so you can read the serial number. Or you can download a copy of Belarc adviser and run it for the data. If the problem is software you need to reinstall your operating system. http://freemanualonline.blogspot.com/201… http://www.belarc.com/free_download.html