Solved Model 70Lb650V Za Screen Goes Black But Sound Can Be Heard Lg Television

Chosen Solution

TV screen goes black when watching Netflix or YouTube or when sky box is connected..never happen when watching regular TV……what causes that? TV model.is LG WebOS 70LB650V-ZA and running the latest software version 05.05.70.

@tee4 you can try a reset by unplugging your TV from power for at least 1 minute. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it.If you cannot access the power button or your TV does not have one, leave your TV unplugged for at least 3 minutes.Plug your TV back in.Turn your TV on.Try Netflix again.If that does not work you will have to check on the settings on your TV. This is not a hardware issue but a set-up issue which makes it somewhat harder to go through. Also, try your user manual and see if you can find the proper way to set it up. You could also try and see if you can uninstall Netflix and then reinstall it.