Chosen Solution
Hey. The other day I opened my 6 Plus for the first time ever. It has never been repaired my anybody else either. However, the metal bracket holding the display cables was not there?? Also, usually on top of the connectors, there is some sort of foam to press it down into the socket. It wasn’t there either. I was thinking about contacting Apple, but obviously, i’m not allowed to open the phone. Is there anything I can do?
Did you buy the phone as new or did someone own it before you? Was it a replacement phone that Apple gave you in exchange? I once had a similar situation with my personal iPhone. I opened it up one day to notice that screws and the battery bracket were missing. It took me a while to realize that the only people who had access were the Apple Geniuses. Even geniuses are not perfect it seems ;>). It is possible that this one made it through original manufacturing with these errors, Apple does make tens of millions of these. That said, no foams and a missing bracket are usually a sign of low quality replacement parts and poor workmanship. You don’t say why you opened up the phone but it sounds like it was working before so these are not critical issues. You can order the foams and brackets if you want to make your phone whole again.
