Chosen Solution
Hi I bought a Microsoft Band 2 at Best Buy in Portland when I travel in Feb 26th,2016. And 2 month later when I back to China, the strap was broken without any reason. Now I’m travel to Portland again and will stay for 2 weeks. Can I return it for repairing?How about the procedure of returing for repair and when can I get it. And it is not over 1 year, does the repare for free or not? How much does it cost? Thank you and waiting for your reply urgently. Best Regards Liliom
Take a proof of purchase. I would contact them now, tell them your story, request that they have a replacement in stock and your expected arrival date. Yes it should be covered under warranty.
