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where can I purchase a sim card and micro sc card for a dz09 smart watch?

Hi @fish2018 , According to the info from this link the GZDL watch uses a micro SIM card. The caveat is that the watch only supports the 2G network, so you need to get a micro SIM from a network provider that still has a 2G phone network in place. It will not work on the 3G/4G/LTE networks of any service provider This is from the link above: Phone Function: Can Be As A Standalone Mobile Phone To Make Phone Calls Including Answering And Dial-Up. Supports Single SIM Card (Micro SIM Card), 2G GSM/GPRS 850/900/1800/1900

Hi Larry Powers, It is a normal micro SD Card, so it should be available in most places that sell SD Cards. Here is a video that shows how to install it. As for the SIM card, which can be installed next to the SD Card, according to the User Guide, the watch only supports 2G - GSM 850/900/1800/1900 MHz. If 2G is not available in your area it won’t work with a 3G SIM card.

Hi @ Louise Howarth, You don’t need to have a SIM card in both. It may depend on what you want to do. The watch can function as a “standalone phone” if it has a SIM card installed, BUT it only works on 2G mobile phone networks. If your preferred service provider doesn’t have a 2G network in your area (or there are none at all) it won’t work as a standalone phone or be able to connect to the internet etc via the mobile phone network. If your mobile phone is connected to a 3G (or later generation) network then the watch can be used to make/receive calls via a Bluetooth connection with your mobile phone’s network connection. The watch doesn’t need to have a SIM card. Here’s a link to the user manual which may be of further help.

Hi @drkallolranjansarkar1973, Probably not. If the card is physically broken then even if joined back together it will never be a perfect join as before so retrieving information may not be possible. You could always try of course but don’t be surprised if it didn’t work. If there is important data on it that needs to be retrieved there may be specialist companies that may be able to do this. I don’t know of any but a search online might find them. Given the cost of data retrieval from damaged HDD from computers it won’t be cheap. If there is nothing important on the card just contact the service provider for the card and get a replacement card.

With a microSD card, it’s hit or miss. For me, TOTAL MISS. No microSD card that I have installed has ever been recognized by the smartwatch. DZ09 or SylvaniaSBTW274.