Chosen Solution
After replacing the dock connector and headphone jack, the mic works but callers CANNOT hear me. I can hear them clearly. If I use a headset or speakerphone, the unit works properly and callers CAN hear me. IFixit’s instructions did not address the part attached to the headphone jack ( i think it’s the grounding cable). Is it possible this is where my problem lies?
The mic responsible for transmitting your voice to your callers is located in the dock.
- Either you did not transfer the rubber gasket (look at the old dock, you’ll see it: a small bronze/copper square component inserted into a black rubber gasket - the size of a match stick tip);
- Or your damaged that mic during installation;
- Or it was bad or missing (broken off) to begin with. I would look closely at the new dock and if the mic is properly installed, try a new one or the old one back just to test the mic and make sure this is indeed the cause. If the new dock is back, buy a good quality one this time. Cheap ones have headphones jack issues and/or mic issues and/or cellular signal reception issues. I’d get one from iFixit themselves and if by chance it happens to be bad, their warranty is the best in the industry.
