Chosen Solution
Hi there - The display on my Macbook Pro (Early 2015) Retina 13" is black when I turn it on - I hear the chime, the keyboard backlight still works, sound works. But I noticed that the backlight on the Apple logo does not turn on. I’ve tried everything that was recommended by others - such as trying the PRAM reset and resetting the System Management Controller. But no luck here. I was able to log on briefly with the screen display working correctly - weirdly, it asked me to select a language and prompted me to answer why I was having trouble logging in. I didn’t really pay attention to all of this as I was just eager to log on….. I took it to the genius bar yesterday, but they said it could be a display issue that would need to be sent in for repair. I have a little hope in me that this can be fixed without having to spend $500 - a little upsetting that I’ve had this for less than 2 years. Any guidance, tips, fixes are welcome. Thank you so much in advance!
What’s the history of the machine? Sounds like it has has an accident or someone has reinstalled a new system. Hook it up to an external monitor and see if you get anything on that.
Here’s how I got it to work. Few days ago the Macbook Pro 2015 suddenly booted to a blank, dark screen. No light was coming from the screen. But it worked fine connected to an external 4k monitor via HDMI. I reset SMC and PRAM multiple times but that didn’t work. So I opened the back as suggested by iFixit and disconnected and reconnected the battery and the screen connector. The MacBook Pro screen was still not working but now it showed faint light from the screen. Reset the SMC and PRAM once again, no change. Then I connected it to an old Dell LCD monitor with far lower screen resolution than the newer 4k monitor. This time I was using a Mini-DisplayPort to VGA adapter to connect to the Dell monitor. While playing with the scaled resolution setting for the Dell display in macOS preferences, I took it down to the lowest resolution and suddenly the MacBook Pro screen came alive. Disconnected the display and it’s working fine now. Hope this helps someone.
i connected to an external monitor with hdmi, and when I disconnect the cable, my macbook it’s black screen again
Don’t work without connecting it to a hdmi
