Chosen Solution
I have a MacBook Air A1465 I just purchased at an auction. The opening screen shows rectangular box for a name a second one to enter a password. The name and password given to me at the auction is not working. Below the grey boxes it says welcome to’ ……High school'
Most likely the system was lost and someone placed it on an auction web site to get some money. Sadly, your system has a hardware password set and you will need to contact the school the system to see if it was sold legitimately. If not you should get your money back from the site and give the system back to the school.
Hi Michael, Have you tried booting into recovery mode yet? Command+R while booting will get you there. Once in recovery click on Utilities in the toolbar and select Terminal. In Terminal enter the following command passwordreset. This will bring up the password reset utility, you should then be able to select a user and reset the password. This is all under the assumption that there is not a Firmware Password set on the computer.
