Chosen Solution
Today, my Kenmore 110.92596100 washing machine started making a loud metallic clicking/ratcheting noise when agitating. There are no abnormal noises during filling or spinning, just during agitation. The agitator dogs were replaced a few months ago, for the first time since new (about 25 years) and appear to still be operating as they should. I have included a link to a video of the sound to help remove some speculation on the diagnosis. https://garage-scene.com/hosted_images/2… To date, this machine has not needed any maintenance, other than agitator dogs and the lid switch. Please help me to diagnose my washing machine. If I need to begin disassembling the machine to examine and rule out parts, and follow up here, I can do that.
Sometimes the plastic piece that slides on to the inner agitator before the outer agitator goes on, will get in a bind and cause that noise. There is also a coupler between the motor and transmission that will crack and make that sound. Something caught between the inner and outer tub will make all kinds of noise until it’s washed out. Something that made its way to the pump will make noise until it’s washed out. You will have to follow the noise. Remember, new parts can fail too. Just because the dogs were recently replaced, doesn’t mean they are exempt from failing.