Chosen Solution
No, I ended up calling Phillips to ask them about it and they gave me a 20% off coupon code to use towards the purchase of a replacement, so I got a new one. I’d bought mine like 5 years ago so it wasn’t warranteed anymore, so this seemed like the best case scenario
I’m having the exact same problem. Did you find any solution?
I have the same problem. Unplugged it for a half hour and plugged it back in and that fixed my glitch for 6 days, now it’s back. The light obviously still works for me and you since the lamp turns on pre-alarm.
I’m in the same boat now, I bought mine second hand about 5 months ago. It “soft locks” and none of the buttons are functional until it’s unplugged, though they do make a sound like they’re being pressed. Has anyone had any luck with a repair?