Chosen Solution
we have a keurig 2.0 which no longer works. it was purchased 11/29/14. The lid will no longer close. is there a solution to this problem.
I also have a Keurig 2.0 Coffee Maker that has the same exact problem. Unfortunately, Keurig Customer Support claims they have not had any other complaints pertaining to this issue. After researching online, and tinkering with my existing Keurig, I was able to find 2 easy solutions without having to take apart or troubleshoot the Keurig. Simply place a K-cup into the Keurig; when you’re about to close the lid either (1) Hold both sides of black frame piece (right above where K-cup sits) and simply pull the handle down or (2) There is a hole in the same black frame that my finger fits in perfectly. (located to the left of the puncturing needle) simply put a finger in the hole and pull towards you to be able to pull down the handle without an issue.
First thing this morning I tried to make a cup of coffee. I lifted the lid and it got stuck. I fiddled with it, tried several things. Nothing worked. I couldn’t continue because I had to shower and get ready for work. Tonight, I tried your suggestion. On the first try, IT WORKED! You made my night! Thank you!
Amazing! I’m having the same problem (a year and a half after you originally posted this) and squeezing the sides of the frame while closing fixed mine, as well. Thank you! :-D
Using the two tabs in the inner lid worked, I couldn’t figure out what the other person was talking about that worked for everyone else…thanks for posting!
There is a ring that goes around the needle. Slight forward pressure on that piece while closing releases the latch.
So, I figured out my keurig lid issue. My hubby opened it too hard & too far back. I took it apart after he left for work & those 2 long plastic pieces that are on each side of where the k-cup goes MUST be inside those tracks. If u open it too hard they will pop out & prevent the lid from opening any further & from shutting. The plastic pieces have lips on the bottom so just pop those back in the tracks & ur good to go!!
I have designed and had made a small plastic piece to attach under the hood of the Keurig. This plastic piece solves the dilemma permanently. I have these for sale for $10.00 if anyone is interested. Installation is a snap, anyone can do it in well under 1 minute. Let me know if you’re interested. YouTube video below. https://www.youtube.com/watch?v=mvrCiBHe… Message me at: tordd3@aol.com
Tried 2 worked. Thank you. Is there a permanent fix to this other than getting it serviced???
when the lid is up and cant go down. reach inside right with a finger. you will feel a round piece of plastic. press down on this and the lid easily goes down! Without taking it apart I don’t know what this piece of plastic does but it works every time!
This worked for me as well, and have been doing it for I’d say the last six months. Unfortunately, now my K 2.0 is not accepting any non-carafe Kcups, not even ones that are legitimate, Green Mountain Keurig ones! I feel like it has something to do with alignment… or somehow & basically, how I’ve had to close it (using this solution). Has anyone else had this issue? Or any ideas on what I’ve done, now?!? Thank you again… have sincerely appreciated how well this original fix has worked!
2nd option worked…thanks. Problem persists though so it looks like everytime will have to do option 2.
I cannot close my lid so I did stick my finger in the hole on left side it did release but lid will not go down completely. Please help
Our Keurig 2 has the exact problem, can’t close it, and the company won’t replace it. Shame on you Keorig.
This solution fixed our issue! We use it everyday. Kuerig works fine, just needs help closing sometimes and this method works perfectly. The person that figured it out is a genius!
Just don’t open the lid all the way after the brewing, simple open it slowly and don’t open it all the way! Just make sure your K-cup will fit.
Got my Keurig open and there was a rubber grommet that came off the upper needle. I think this keeps the lid from going down too far.
Just started having this issue; yes you can guide the puncture needle forward a bit but he ‘catch’ is a metal part / tube on left that has to protude through the 2 part assembly where the cup sits. But the problem 0 is that raising the handle too high, now extends too far, do it slowly and you’ll hear a click. It appears this extra travel puts the alignment off requiring these workarounds. If I could figure out what wore off - if you do pics please, but I plan to call them anyway.
I have a Keurig machine and when I push the top button to brew it’s brewing and says ready to make coffee I push the blue button for it to make copy after I put my pot in I push down the handle and it won’t make coffee unless I hold the handle down can this be fixed
I solved this problem with my Keurig bye breaking the small plastic tray on both sides and removing it. You have to do this a bit past the point where the Chrome bar is. In doing this the lid now goes up and down no problem although it is not quite as smooth however I lost a bit of functionality in that the lid no longer stays up for you when you place the pod inside the machine in other words you have to hold it up put the pot in and then put it back down. If you try this make sure that you unplug the Keurig first for electrical safety and be very careful not to get hurt by the sharp needles.
