Chosen Solution
I just bought a second hand whirlpool duet stackable washer wfw94heac0 is the model of the washer. The first time I ran a wash cycle I got this loud ticking/knocking noise during a brief moment on acceleration and a brief moment on slow down, about a minute total. From what I have read it sounds like maybe bad bearings but I have no idea. It only does it at certain points in the spin. Never when spinning slow or never at full speed. I took off the back and the noise is clearly coming from dead center underneath the motor and what I think says rotor assembly. Can anyone confirm that’s a bearing issue? Or any idea as to what else it possibly could be? Again we just got it and transported it. I totally forgot about the 4 bolts and never put them in. Also it slipped out of my dad’s hand when lifting and fell a foot or 2 (so that’s great!) It spins fine but I’ve hit a dead end and really don’t want to take any more apart if I don’t have to. So far I have the back, top, and motor removed.
The bearing would be noticeable when spinning the tub by hand. If you spin the tub by hand and feel no real resistance or noise then that’s a good sign. The inner tub should stay in round as you spin the basket. Find a point of the tub to keep an eye on and as you spin it the tub should not move up or down but rather stay even the whole time. I would also say that if it were the bearing then during the whole spin cycle you should be hearing it basically roar at you. I would take the back panel off and look at the shock absorbers and make sure they are not broken. I would also take the top off and make sure the suspension springs are in place and not broken either. Sounds to me like a shock absorber broke during transport.Type your model number into Searspartsdirect.com for a exploded view of your parts and that can show you exactly where they are and what to look for.https://www.searspartsdirect.com/model/5…
