Chosen Solution
In the past two weeks three of keys have fallen off, first the E key which also resulted in one of the clips falling off so doesn’t always stay in place; then the command key which isn’t broken at all but won’t clip into places yet is still flush and now just a few minutes ago the O key is also having the same issue as the cmd Key. I’m not sure what to do currently as apple stores around me are closed right now and im not even sure if this falls under the keyboard repair program. Is anyone else experiencing this? Ive only had this Mac for a year and about 2 months and stays on my desk mostly.
Yes, fallen off keys are covered! I’ll warn you the Support person on the phone may give you a hard time. Just don’t get into the details too deeply. If they find signs of damage caused by you attempting to remove the key then you may get nailed. You’ll need to call Apple to arrange shipping your system in. Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
