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The keurig works fine if you only use water. As soon as you put a k cup itmakes noise but does not brew . I have cleaned every orfice on the unit, including blowing out hoses inside the unit,.Works great if you only want hot water. HELP STARTING TO SHAKE,,,
Nancy Standal I know you said you cleaned every nook and cranny but it sure sounds like the puncture needles are clogged. Double check those by using this guide.
if your keurig will work with just hot water but will not work with a k cup inserted, the issue is the exit needle on the bottom. I just racked my brain for 3 days with this issue. i took the entire machine apart and then put it back together with no resolution. Wasn’t until I put a paper clip thru the bottom needle that everything went back to normal….thank baby Jesus! The reason the keurig was shutting off with a k cup inserted is because the water would enter the k cup but couldn’t drain thru the bottom so all the grounds and water would back up into the top needle this causing the keurig to off (safety feature) If you have this issue and this fixes it, let me know!
There are 2 possible problems. The first is you did not punch a hole in the bottom of the K cup when you inserted the K cup or it is clogged as previously mentioned. Most people just close the lid but if the plastic is too strong the needle may not make a hole. Press the cup down before you close the lid may help. Water can now go in on the K cup top and exit on the bottom hole. If this did not work, the air pump may be leaking. When the water is hot, the air pump fills the heater with air to push the water out. The air pump may be leaking and cannot push water thru the coffee but can push it when no cup is installed. Air pump may fail soon.
