Chosen Solution
This morning, my Keurig Elite B40 wouldn’t brew. I put in a K-cup, and hit the brew button, but no water came out. So, I proceeded to follow some tips I found online for unclogging the needles and checking the tubes. I had to undo the two screws underneath the top housing, so that I could pull it up and check the tubes. I saw nothing wrong with the tubes, so I replaced the screws without doing anything inside the housing. Now, the top won’t close. When I look inside to see what’s blocking it, I see a metal tongue back behind the K-cup holder and a bar that looks like it’s supposed to slide over the tongue and into a groove. However, the tongue is completely rigid and locked in place, such that the bar would have no hope of sliding back into the groove. I’m assuming the tongue is supposed to have a little give so that the bar can slide over it into the the groove, but since it’s rigid, it’s impossible to force the handle closed against that pressure. I didn’t mess with anything in this part of the machine - my fingers wouldn’t even fit back there. Did I inadvertently mess something up when I slid the top of the housing off to look at the tubes? Help! Edit: I added pictures of the metal tongue and the bar I’m talking about, as well as a photo showing how the Keurig won’t close. The photo shows as far down as the handle will go in its current state.
schmick, here are my pictures, they look pretty much the same. I guess I will have to tear mine apart and check it out. This is not an answer but the only way to post images.
We had the same issue. I removed the upper cover, two screws, to find a rouge piece of plastic had kept the mechanism from closing. Couldn’t find where it came from. Doesn’t seem to prevent it from working. Opens and closes like new.
Unscrew the two screws ( where it says hot liquids), pull back the handle till it closes. Screw in the screws.
Hi my name is Tina and I have figured it out. OK after the top of your kuerig is off . Look under the top there are 2 long plastic pieces that have a lip on it. Now look down at the inside of the kuerig and you will see 2 holes line up the long plastic piece with the holes . And when they are in push forward. That locks the top in. Now your sews go in with no problem . You now will have no problem closing it. Hope this helped have a great day
I just took a screw driver and snapped off the 2 plastic sliding pieces that have the little arrows on them. There is one on each side. They slide into place when opening and closing the lid. My machine was stuck half way opened and wouldn’t shut or move at all. Problem solved. I roughed up the machine, needed coffee! Coffee drinkers don’t play!!!
Thank you Maureen. I simply turned the Keurig upsidedown and now it works as new.
The top cover has two plastic hooks about 2/3rds the way back. Those 2 plastic hooks have to be lined up/hooked it before you put the screws in. A little flashlight helps. You can put the screws in without putting those 2 hooks in place but it won’t work right…and you might crack the plastic.
Hi had the same problem. Unscrewed the 2 screws and took the top off and when I went to put the top back on and the screw holes wouldn’t line up correctly. I messed with it for probably 2 hrs before I tried pushing the back part of the top in more and then held on to it while flipping it over and sure enough that made the screw holes line up correctly.
I have this same issue as some here. Cleaning, and the bracket holding the Pod carrier popped out, and after 3 hours of trying to figure it out - can’t find where it goes back together. You can see the bracket in the picture, and I see in other pictures where it should go.
Anyone have a suggestion on where and how to snap this back in
