Chosen Solution
Can some kind soul give us advice on how to cover the join on the washing machine drum which feels sharp and believe to be putting holes in my clothes? Thank you Update (07/27/2019)
Update (07/28/2019) I agree, strongly believe it is a manufacturing issue. I spoke with Hotpoint support and advised to sign up to the Repair & Care to have an engineer come by. Surely it is flaw with the drum as the join should not have lifted like that to create a shaving razor like effect. Have thoroughly rubbed a sock around the whole drum and the paddles again n case but nothing apart from the . Have plonked a video up which you’ll hear the catch of my finger.
Hi @dnarks , What is the make and model number of the washing machine? How old is the machine? If it is still covered by the manufacturer’s warranty contact the manufacturer about the problem to get a warranty repair or replacement, so as to not void the warranty by trying to repair it yourself. If it is no longer covered by the warranty post some close up pictures of the problem back here. Here’s how to do this. Adding images to an existing question
I would probably try smoothing it over with a product like this: https://www.jbweld.com/collections/glass… Assuming warranty is not in the picture.
