Chosen Solution
@ladytech …I’ve tried to find the answer on the many topics you’ve replied to first, but didn’t find one that exactly fit my needs. However, this one is the closest.I have a Samsung RS25J50 it’s a side by side with the ice maker in the top left corner of the freezer. It makes ice, dumps into the bucket regularly until full but will not dispense. I’ve tried to reset, checked the arm for frozen ice, checked 100+ times to ensure it was put back into the freezer properly, and nada. I’m typically a “pro” at fixing just about anything, including the “motherboard” on my former LG frig. So not being able to figure this one out has me extremely frustrated. Any help/ advice would be appreciated! Thank you! Nikki
Nikki, when you press your glass on dispenser do you hear anything? You should hear the auger motor come on. It’s behind the ice bin. Pull the bin out and you’ll see the stainless auger blades. If you don’t hear that motor, listen for a clicking noise from behind your cup. There is a micro switch behind where you press your cup. It will click on and off when you press then remove your cup. You should also hear the ice shoot door open and shut. This is the little flapper door above your cup. It opens and ice falls. If the ice maker is making ice, and the ice bin is full and the ice isn’t frozen together, when you press your cup for ice, a switch will click and the auger motor should start turning. If you hear the motor, make sure the blades are turning Pull out the ice bin, leave door open, press the door switch so it thinks the door is closed then activate the ice dispenser. The stainless steel blades should be turning. Inspect the rear of ice bin where those stainless blades match up to when the bin is in place. Can you turn those by hand? If so, look in the bin while turning to see if it’s pushing the ice towards the front opening. Try crushed ice setting then cubed ice. Do you get one but not the other? I hope this helps you find the problem. Let me know how it goes.
We have an LG LSC27950st. The ice has not dispensed in years. We thought it was because the flapper was not closing and was freezing the ice. We replaced the ice bin and replaced the flapper. It still will not dispense. When you put your glass to the dispenser you DO hear the motor running and the flapper opens. The water works and it does make ice. I have looked online and do not see a clear answer. When we remove the ice bin, the metal tabs on the back that should engage it DO NOT move at all. We tried to get it to budge but it seems stuck in place. Is that supposed to move freely? None of the parts diagrams show this part at all. Also, when we remove the new ice bin itself and move the assembly on the back or the little metal arm on the back they do not move in a full rotation. The rotating parts on the new bin itself only seem to rotate 1/4 turn to the left or the right, are these supposed to rotate 360?
I have a samsung french door fridge freezer. It was making ice but not dispensing. Left door was lower than right door. There is adjusting nut under left hand lower corner of left hand door. Nut was loose. Adjusted until doors were level. Hey presto….ice dispenses. Rob
Look on the inside of the left door at the very top. There is a button that is supposed to depress when door is closed. Open compartment in the top of the door just above the button and remove wires from switch. Jump the wires together with a small piece of wire. Try the ice dispenser again. If it dispenses then the switch is bad or not being depressed when the door is closed. I simply strip both wires and wire nutted them together. Fixed my problem and dispenser works great now. Just be careful not to get electrocuted by unplugging the unit before handling the wires. Plug back in to test and unplug again to strip and connect. Good luck!
So this is kind of a bizarre situation, but here is what happened: The unit was making ice just fine and dumping it into the “holding container” inside the fridge, but the ice would not dispense. The motor was working, auger turning, etc. It was exceedingly frustrating. Finally, I discovered that a small aluminum can - - like the size of one of those energy drinks - - had fallen from a shelf in the fridge and landed directly into the “holding container”, thereby blocking it so that the ice could not come out. So I’d suggest you make sure that nothing is blocking the ice from coming out.
