Chosen Solution
It’s the 2021 model of A8 (SM-X200), not 2019. After reflashing firmware, the screen no longer lights up. The tablet can be put in download mode etc, and boots into android (can hear the sound when connecting usb, shows up as media device on pc). I’ve opened the tablet and reseated screen ribbon in both ends, but still no go.
Hi @fredcop Why did you have to reflash the firmware? Did you ensure that you got the correct firmware for the model in your location? With Samsung the firmware can be dependent on where the phone was first bought i.e. which country/area it was designed for, even if the “model” is sold worldwide With the phone turned on, try shining a flashlight at an angle close to the screen and check for any images. They will be very faint if they are there so trying in a darkened room may help to see them. If they are there then there’s a backlight problem. Either the software is not turning the backlight on or it is a hardware problem.
