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Hi, my iphone8 home button is crack, if i replace the home button, will the touch id still work? Already go to the service center, they said i have to exchange the unit. Thanks

The Home Button is matched to the logic board so you cannot change it and retain Touch ID functionality. Additionally, starting with the iPhone 7 & up, the Home Button no longer as a mechanical actuator so you cannot even replace the HB with an aftermarket one because it will not do anything. Unfortunately, only Apple can repair this.

There is definitely a design fault. I had my brand new phone for a few days and whilst charging it a crack appeared on the home button. Went back to the phone shop who refused to swap it and told me to go to the apple store. They said I need to pay £180. What a joke! I was livid

i had the phone 3 weeks. all of a sudden, crracckkkkk……. the home button cracked. never dropped or abused one bit. apple tells me, its my fault. $180 to fix on top of the $800 i paid for this piece of crap. this is why they are a trillion dollar corp. customer service blows. im going to the apple store in nyc tomorrow to raise high holy !&&*.

Today I picked up my phone and the button has cracked. I’ve not dropped this phone and it can’t be older than 6 months or so. There is very obviously an issue that needs to be addressed by Apple with the button. I completely rely on my phone for my business and all my personal banking etc. This is very frustrating and I don’t have the time to stand in the store all day whilst they make up excuses. I’ve still got to go back to the store where I got it and complain.

The same thing happened on my daughter’s 8+. Had it on charge, took it off charge and rebooted then notification on screen to service home button then noticed crack on home button. Tesco want £371 to fix. Apple want £630!!! A 6 month old phone!! And since the new update, the phone has now frozen! Apple are a bunch of robbing gits! How can THEY prove it was damaged by human error??!!! As much as I can prove it wasn’t. She is SO careful with her expensive phone and under no circumstance has she damaged it. So Apple/Tesco are calling my daughter a liar?! I refuse to pay for a manufacture fault.

Try to change the U10 IC on the iPhone 8 Plus fingerprint flex cable with a new one

A torn flex cable or damaged u10 ic or damaged connector on the home button can all be repaired, we do them all the time.

There is one type of home button can fixed that problem now, with the return function.

Since the home button’s touch ID is paired to the logic board, you cannot change it and expect the button to function as touch ID any more. It will work as a plain home button though. The initial question had to do with the home button being cracked, not the flex cable. In order to answer the question, you have to take a look at the question the way it was asked.

I repair iPhones on a regular basis. I see all forms of issues with these phones. If the crack is not interfering with anything, I would not change it, especially if it is just an aesthetics issue. The other alternative is to locate a logic board with a matching home button. That can generally be gotten relatively inexpensively by going to eBay and finding a phone 8 with a broken screen that is for sale. Then it would just take someone like me or another repair tech that knows how to change it out, to swap the screen over to the other phone. Hopefully, you have all your data, photos, etc., backed up to iCloud. There is no other way to keep the fingerprint reader alive. If you don’t mind putting in a pin code to open the phone, you can just have the button replaced and be off and running. That would be the least expensive way to effect the repair.