Chosen Solution

Hi, my iPhone 6 screen got totally cracked. I can’t enter the code anymore. (I do have the code.) I really need the pictures on the phone. Unfortunately haven’t done a iTunes backup for a while.. The photo’s i so desperately need are only stored on the device. What i’ve tried so far:

  • fixed the screen: after the fix, the screen said ’locked for 24million minutes’ (they also replaced the battery…). so no option there. I asked the repair-man to put the phone back to the old broken-state, as i have an insurance to fix the screen, but that company will wipe all data in doing so… After i have recovered the photo’s, i will send the phone to repair.
  • Connected device to the main iMac-device, where i’ve done a backup in the past. But using iTunes to look for the photo’s and synch from there, i get the prompt ‘phone locked, enter code on phone’.
  • Have tried several ‘recovery software tools. tried the trial versions, but most of them didn’t offer a backup from device, of if they did, they prompt me for entering the code on the device. Which i can’t.
  • One version did seem to work (Tenorshare) but after i bought the paid version, the software keeps crashing.. Am in the middle of claiming my money back… They keep saying the issue will be resolved in a week… Very disappointing. I can connect the phone to a computer, it shows up on iTunes and on the Trial versions of the software, so if only i can get an actual program that can enter my phone without entering the code on the device (isn’t there a tool that let’s you enter the code on the computer in stead of the device??) What else can i try?? Thanks a Million for all assistance!

Try this: 1/ Put your SIM or an unlocked SIM compatible with the phone, but must have cellular data plan. Reboot your phone. If the clock and date adjust back to normal, you may get a chance to enter your code one more time. The same can happen if the phone connects to a known Wi-Fi network and the clock is adjusted back to normal. 2/ Otherwise, turn off your iPhone. Then press and hold home button, and while holding, connect to your computer. Release home button once the iPhone has booted (connect to iTunes should then be seen on the iPhone). iTunes will see it in restore mode. Click on UPDATE. Do not click on RESTORE. It will tell you that if update fails, you will have to restore. Agree and let it download and install the latest software. Even if your phone’s iOS is updated, it will go through the motions. Let me know if it works. Good luck. If the above fails, I might have one more solution. Try the above first.

Unfortunately this is entirely hopeless. FBI had to pay a million to just unlock the phone that was not disabled. What do you think these cheap programs can actually do?

I’m confused. So just a recap

  • You know your code
  • The computer recognizes the device
  • You can hook up to itunes Itunes should just be able to unlock it if you still have a workable screen. Just go to a repair shop and have them temporarily put on a screen and ask if they can transfer the data to your computer for a small fee or is there some other issue that does not let you do that?