Chosen Solution
Hi all, Today suddenly my microphone stopped working. When calling, I can hear the other side, but they can’t hear me. Also when I put the phone on speaker they can’t hear me. The strange thing is that when recording a video in the Camera App the microhpone is working, but in Snapchat not. While recording the videos I tested both front and rear camera. What could be the problem?
You may have to replace the dock in the device as for videos it uses the mic next to the camera for default apps and when using 3rd party apps it will use the mic in the dock. Test the voice recorder app on the phone and if it shows no change in pitch will need a new dock.
New charging port required. Microphone is on the same ribbon.
